Shipping policy
Overview
Zebra High Contrast Apparel ships print-on-demand apparel fulfilled by Printful. Items are made after you order, then shipped by carrier. Times below are in business days (weekends and holidays excluded) and are estimates, not guarantees.
Production (fulfillment) time
Most apparel is produced in about 2–5 business days before it ships. Production time does not include carrier transit. Total delivery time is roughly production plus shipping.
Shipping and delivery times
After your order is fulfilled, typical carrier transit times are:
| Destination | Typical transit after fulfillment |
|---|---|
| Canada (domestic) | Standard about 3–4 business days. Locally fulfilled apparel often arrives faster within Canada (about 2 days to Ontario and about 4 days to most other provinces once shipped). |
| United States | Standard about 3–4 business days; Express about 1–3 business days when offered at checkout. |
| International (outside Canada and the US) | Standard often 5–20 business days depending on destination and carrier. |
Orders may ship from the Printful facility closest to you. If items in one order are fulfilled in different locations, they may arrive in more than one package.
Shipping rates
All prices are in Canadian dollars (CAD).
Shipping rates are calculated at checkout based on your destination and order. Orders of C$100 or more ship free to Canada and the United States.
Canada
- Free shipping: CA$0 when your order subtotal is CA$100.00 or more
- Printful Shipping may also appear at checkout with a calculated rate
United States
- Free shipping: CA$0 when your order subtotal is CA$100.00 or more
- Printful Shipping may also appear at checkout with a calculated rate
Rest of the world
Carrier-calculated Canada Post international services and Printful Shipping (rates shown at checkout).
Customs and duties
Canadian domestic orders fulfilled in Canada typically do not incur import duties. Cross-border and international orders may be subject to duties or taxes charged by the destination country. Those fees (if any) are the customer’s responsibility unless a delivered-duty-paid option is explicitly offered at checkout.
Returns, refunds, and replacements
We do not offer returns or exchanges for change of mind or sizing preference. Please use the sizing charts on each product page.
If you receive a wrong, damaged, or misprinted item, email support@zebraapparel.ca with your order number and clear photos. We will arrange a replacement or refund as appropriate.
Contact
Questions about an order: support@zebraapparel.ca or info@zebraapparel.ca.